Privacy Policy

Last updated: 28 February 2025

At Stepping Stones, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Who We Are
We are Stepping Stones, behavioural consultants based in the United Kingdom. We are the data controllers responsible for your personal information. You can reach us at larissa@steppingstonesbehaviour.com

What We Collect
We may collect:

  • - Your name, email address, and phone number when you contact us or book a consultation.

  • - Information about your behaviour or preferences if provided during our services.

  • - Technical data like your IP address, browser type, and device details via cookies (see our Cookies Policy).

Why We Collect It
We use your information to:

  • - Respond to your enquiries and provide behavioural consultancy services (based on contract necessity).

  • - Improve our website and services (based on legitimate interest).

  • - Comply with legal obligations, like record-keeping.

Sharing Your Information
We don’t share your personal data with third parties unless:

  • -It’s necessary for our services (e.g., payment processors or virtual meeting platforms like Zoom – see their privacy policies).

  • -It’s required by law.

Your Rights
Under UK GDPR, you have rights to:

  • - Access, correct, or delete your data.

  • - Restrict or object to how we use it.

  • - Request a copy of your information.

To exercise these rights, email larissa@steppingstonesbehaviour.com. We’ll respond within one month.

Security
We protect your data with encryption and secure systems. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

How Long We Keep It
We retain your data only as long as needed:

  • Enquiry data: 1 year after our last contact.

  • Client data: Until the individual turns 25, in compliance with legal requirements.

Questions?
Contact us at larissa@steppingstonesbehaviour.com if you have concerns about your privacy.